Poor Customer Service

Customer Service & Technical Support

At PayProTec Southeast we believe great customer service is essential when choosing your processor. Not only do we provide top level agent support, but your business also has account specialists that assist with any needs on your account. Need technical assistance? We are proud to say we offer top notch 24/7/365 US based support that will help should you ever experience technical difficulties with your terminal, POS system or software. We are only a phone call away. Below are different customer support numbers and extensions to help you depending on where you need to go and what system or processor you are using.


1)Merchants on EPX platform(merchant number typically starts with a 313) 1866-960-5319 extension 4400

2)Merchants on Global platform(merchant number typically starts with 8788) 1866-960-5319 Option 1 for technical support, Option 2 for customer service.

3)EPI merchants (merchant number typically starts with 53096) 1800-966-5520 Option 3 for Technical Support, Option 4 for Customer Service. Applies mainly to Exatouch POS and Clover POS merchants, as well as merchants using ProCharge plug in, especially for QuickBooks POS.


POS Systems Technical Support Numbers




NCR Silver


Paradise POS



24/7/365 US based Technical support